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Delivery methods

Attention! If you have chosen pickup, please wait for a message or call from our manager confirming your order is ready. Only after that come to the pickup point to collect it.
This will help you avoid unnecessary waiting and allow us to prepare your order properly.

1. Courier delivery: available throughout Ukraine via Nova Poshta couriers. Courier delivery is always paid by the recipient.
2. Nova Poshta: delivery to a Nova Poshta branch or parcel locker.
3. ROZETKA Delivery: delivery to a pickup point. Rozetka provides delivery through its own ROZETKA Delivery service. How it works: you place an order on our website https://www.kyivcityroast.com.ua/, choose ROZETKA Delivery as the delivery method, and specify the pickup point address. You then collect your order yourself from that pickup point. Delivery time via ROZETKA Delivery is 3 to 5 days.
4. Pickup from the Kyiv City Roast office: our address is Kyiv, Holosiivska St., 13 (Google Maps). Pickup takes place after our store manager contacts the customer to let them know the order is ready for collection. Pickup is available on business days, Mon-Fri, from 9:00 to 18:00.