PRIVACY AND DATA PROTECTION POLICY

1. General Provisions

This Personal Data Processing Policy has been drafted in accordance with the requirements of the Constitution of Ukraine, the Law of Ukraine “On the Protection of Personal Data” No. 2297-VI dated June 1, 2010, as well as the General Data Protection Regulation (EU) 2016/679 dated April 27, 2016 (hereinafter referred to as the “GDPR”) and other applicable European data protection legislation (collectively, the “Legislation”).

This document sets forth the procedures for processing personal data and the security measures taken by Anton Serhiyovych Sabelnikov, an individual entrepreneur (hereinafter referred to as the “Operator/Seller”) and Individual Entrepreneur Vita Anatoliivna Malyshenko (Authorized Payment Recipient).

1.1. The operator considers the respect for human and civil rights and freedoms in the processing of personal data—including the protection of the rights to privacy and personal and family confidentiality—to be its most important goal and a prerequisite for conducting its activities.

1.2. This Policy applies to all information that the Operator may collect about visitors and users of the website https://kyivcityroast.com.ua/.

2. Key Definitions

2.1. Automated processing of personal data — the processing of personal data using computer technology.

2.2. Blocking of personal data — the temporary suspension of the processing of personal data (except in cases where processing is necessary to verify the accuracy of the personal data).

2.3. Website (Site) — a collection of graphic and informational materials, as well as computer programs and databases, that make them accessible on the Internet at the web address https://kyivcityroast.com.ua/.

2.4. De-identification of personal data — actions that make it impossible to determine, without the use of additional information, that the personal data pertains to a specific User or another data subject.

2.5. Processing of personal data —any action (operation) or set of actions performed with or without the use of automated means on personal data (collection, recording, organization, storage, retention, correction, use, transfer, de-identification, blocking, erasure, destruction).

2.6. Controller — Anton Serhiyovych Sabelnikov, an individual entrepreneur, who, either independently or with the participation of authorized persons, determines the purposes of personal data processing, the scope of data to be processed, and the actions to be performed on such data.

2.7. Personal data —any information that relates, directly or indirectly, to a specific User of the website https://kyivcityroast.com.ua/.

2.8. User — any visitor to the website https://kyivcityroast.com.ua/.

2.9. Cookies are small pieces of data sent by a web server and stored on the User’s device to optimize the Website’s performance and collect statistical data.

3. Personal Data That Is Processed

3.1. The Operator may process the following personal data of the User, which the User provides voluntarily when placing an order or registering:

last name, first name, middle name;
email address;
contact phone numbers;
order shipping address;
bank or payment details (when making payments using account information).

3.2. The website also collects and processes anonymized data about visitors (including cookies) using web analytics and marketing services.

4. Use of Third-Party Services and Interaction Among Entities

To ensure the full functionality of our online store, user convenience, and order processing, our website uses the following entities and services:

4.1. Order Administration and Processing: The sale of goods and general administration are handled by Sole Proprietor A. S. Sabelnykov. Non-cash payments made via bank details are processed by the Authorized Payment Recipient, Sole Proprietor V. A. Malyshenko.

4.2. WordPress and WooCommerce: The website is built using the WordPress CMS and utilizes the WooCommerce plugin. These systems enable the shopping cart, order processing, user registration, and the operation of the User’s personal account.

4.3. LiqPay: The LiqPay payment system (PrivatBank JSC) is used on the website to process secure online payments. Payment details (card numbers, CVV codes) are entered directly on the secure page of the payment service and are not stored by the Operator.

4.4. Delivery Services (Nova Poshta, Rozetka Delivery): To fulfill its obligations regarding order delivery, the Operator transfers the necessary personal data (recipient’s name, phone number, city, and branch/pickup point number) to the logistics companies “Nova Poshta” and “Rozetka Delivery.”

4.5. Google Analytics and Google Tag Manager: These are used to collect anonymous statistics on website traffic, analyze user behavior, and optimize the online store’s performance.

4.6. Meta Pixel: Used to measure the effectiveness of advertising campaigns, analyze visitor behavior on the website, and set up relevant ads on social media (Facebook, Instagram).

5. Purposes of Processing Personal Data

5.1. Main purpose: processing and fulfilling orders, handling payments, confirming purchases, providing delivery updates, and clarifying order details with the User.

5.2. Notifications: The Operator has the right to send the User notifications about new products, promotions, and special offers. The User may opt out of receiving such notifications at any time by sending an email to kyivcityroast@gmail.com with the subject line “Opt Out of Notifications.”

5.3. Analytics: Anonymized User data is used to improve the quality of the website, its usability, and the range of products offered.

6. Legal Basis for Data Processing

6.1. The Operator processes the User’s personal data only if the User enters it themselves and/or submits it via special forms on the website. By filling out the forms, the User expresses their full consent to this Policy.

6.2. The operator processes anonymized data (cookies) if this is permitted in the user’s browser settings.

7. Procedures for Data Collection, Storage, and Protection

7.1. The security of personal data is ensured through the implementation of the necessary legal, organizational, and technical measures in accordance with Ukrainian law.

7.2. The operator takes all appropriate measures to protect data from unauthorized access by third parties.

7.3. The User’s personal data is never, under any circumstances, disclosed to third parties, except in cases related to the fulfillment of an order (transfer of data to an authorized payment recipient, delivery services, and payment systems) or as required by applicable law.

7.4. There is no time limit on the processing of personal data. The user may withdraw their consent to the processing of personal data at any time by sending an email to kyivcityroast@gmail.com with the subject line “Withdrawal of Consent to the Processing of Personal Data.”

8. User Rights

The user has the right to:

to receive information about the conditions for granting access to your personal data;
submit a reasoned request to modify or delete your personal data;
withdraw consent to the processing of personal data;
request the deletion of your personal data from our database.

9. Final Provisions

9.1. Users may obtain any clarifications regarding the processing of their personal data by contacting the Operator via email or by calling the phone numbers listed in the contact information.

9.2. This document reflects all changes to the Privacy Policy. The policy remains in effect indefinitely until it is replaced by a new version.

9.3. The current version of the Policy is freely available on the website at: https://kyivcityroast.com.ua/.

Address and Contact Information

Operator / Seller:
Anton Sergeyevich Sabelnikov, Sole Proprietor
Registered Address: Ukraine, 73039, Kherson Oblast, Kherson, Suvorovsky District, Senyavina Avenue, Building 144, Block 2, Apartment 71
Recipient Code (RNOKPP): 3140618131

Authorized Payee:
Vita Anatoliivna Malyshenko, Sole Proprietor
Registered Address: Ukraine, 16400, Chernihiv Oblast, Nizhyn District, City of Borzna, 67 Bilozerska Street
Recipient Code (RNOKPP): 3665602846

Email: kyivcityroast@gmail.com

Phone numbers for inquiries:

Online Store Hours: Mon–Fri from 9:00 a.m. to 5:00 p.m.