{"id":34465,"date":"2024-10-31T00:54:53","date_gmt":"2024-10-30T22:54:53","guid":{"rendered":"https:\/\/kyivcityroast.com.ua\/return-and-replacement\/"},"modified":"2025-02-04T15:27:15","modified_gmt":"2025-02-04T13:27:15","slug":"return-and-replacement","status":"publish","type":"page","link":"https:\/\/kyivcityroast.com.ua\/en\/return-and-replacement\/","title":{"rendered":"Return and replacement"},"content":{"rendered":"\t\t
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Return and replacement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dear buyers, you can return the product or replace it with a similar one within 14 days after purchase in accordance with the Law of Ukraine “On Consumer Protection”:<\/p>\n

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  • provided that the product’s presentation is preserved;<\/li>\n
  • if the packaging of the goods is not damaged;<\/li>\n
  • if the product has not been used and shows no signs of use;<\/li>\n
  • if the product characteristics of the goods are preserved.<\/li>\n<\/ul>\n

    The return of the goods is at the seller’s expense.<\/p>\n

    If you unpacked the product, tried the coffee and absolutely did not like it, we can also offer an exchange provided that no more than 50 g of coffee was used.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    To issue a return:<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n \t
    1. Contact the online store manager. Inform them of your desire to return or exchange the product. <\/li>\n
    2. The manager will inform you where and how to send the goods you want to return.<\/li>\n
    3. After receiving and verifying your purchase, we will transfer your funds in a convenient way for you or replace the product.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Return and replacement Dear buyers, you can return the product or replace it with a similar one within 14 days after purchase in accordance with the Law of Ukraine “On Consumer Protection”: provided that the product’s presentation is preserved; if the packaging of the goods is not damaged; if the product has not been used […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-34465","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn and replacement - \u041a\u0438\u0457\u0432\u0441\u044c\u043a\u0430 \u041c\u0456\u0441\u044c\u043a\u0430 \u0420\u043e\u0441\u0442\u0435\u0440\u0456\u044f<\/title>\n<meta name=\"description\" content=\"Dear buyers, you can return the product or replace it with a similar one within 14 days after purchase in accordance with the Law of Ukraine "On Consumer Protection": provided that the product's appearance is preserved; 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